Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angie Thomas

September 17, 2023

5  out of  5 rating by Angie Thomas
"Always helpful. Either answers when you call or calls right back. Has information that I need."

Elia Alvarado

September 13, 2023

5  out of  5 rating by Elia Alvarado
"Darlene and her staff helped to explain better after an accident my grandson had!! I worried about coverage for nothing! They set my mind at ease"

michael byram

September 6, 2023

3  out of  5 rating by michael byram
"To high price. More than what I'm paying now. She won't ignore you."

Kevin Bidwell

February 11, 2023

5  out of  5 rating by Kevin Bidwell
"Always helpful, supportive and fair.. kind friendly people eager to help."

jeff nash

August 5, 2022

5  out of  5 rating by jeff nash
"Nice people willing to do whatever they can to help"

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Darlene is a great insurance agent. State Farm's rates are excellent too!"

Nicole C

January 31, 2022

5  out of  5 rating by Nicole C
"Excellent customer service! Great rates too!"

Myrtle Rasnake

June 12, 2021

5  out of  5 rating by Myrtle Rasnake
"Great service and great prices"

Rita Lissclement

September 10, 2020

5  out of  5 rating by Rita Lissclement
"I was with progressive for 4 years never made a claim but our bill kept going up for some reason my neighbor told me about state farm we were paying $ 139.00 for 2 cars my husband passed away in July had to change all my bills to make ends meet pay alot less with State farm"


July 11, 2020

5  out of  5 rating by cheryl
"Very helpful"

Camper Girl

March 12, 2020

1  out of  5 rating by Camper Girl
"Very very rude. I will not do any business here."

MaryAnn Enyart

December 12, 2019

5  out of  5 rating by MaryAnn Enyart
"This office is fabulous. They are very detail oriented have absolute confidence in how they assist when Oops s happen. If you are looking for insurance assistance, contact State Farm, Darlene Steiner s office in Napoleon"

Estella Maria Pina/Arvizu

July 26, 2019

5  out of  5 rating by Estella Maria Pina/Arvizu
"Great service friendly representatives"

Jeff Nash

September 17, 2018

5  out of  5 rating by Jeff Nash
"Darlene is really helpful I have been with them for years never had a problem with them"